Jump to:
  1. Home
  2. Residents
  3. Business
  4. Government
  5. How Do I...

  1. Home

  2. Residents

    1. About Garland
      1. CGTV Videos
      2. City Maps
      3. Community Information
        1. Arts & Culture
        2. Demographics & Population Summary
        3. Health Care
        4. Public Safety
        5. Recreation & Natural Resources
        6. Shopping & Entertainment
        7. Vital Neighborhoods
      4. Community Leadership & Partners
      5. Contact Us
      6. Education & Workforce Development
      7. Excellence Made Here
      8. News
      9. Our Brand
      10. Social Media
        1. CGTV-Government Access Television
        2. Garland City Press
        3. GCP Briefs Archives
        4. Utility Bill Announcements
    2. Bond Program - 2019
    3. City Services
      1. Adoptable Pets
      2. Career Opportunities
      3. City Mapping System (GIS)
      4. Election Information
      5. Enews & Notify Me
      6. Garland City Press
      7. Garland eAssist
      8. GarlandPublic Wi-Fi
      9. Health
      10. My Garland
      11. Neighborhood Services
      12. Non-City Services
      13. Online Payments
      14. Public Health Clinic
      15. Summer Nutrition Program
      16. Trash & Recycling
      17. Utility Services
    4. Go Green Garland
      1. Electricity
      2. Recycling
      3. Stormwater
      4. Water
      5. Earth Day
      6. Air Quality
    5. Neighborhoods
      1. Block Parties
      2. Neighborhood Vitality Matching Grant
      3. Improving Your Home
      4. Improving Your Neighborhood
      5. Learning Opportunities
      6. Living Safe
        1. Citizen Academies
        2. Community Programs
        3. Crime Stoppers
        4. Crime Watch
        5. Neighborhood Police Officer Program
        6. Street & Neighborhood Lighting
      7. Neighborhood Data
      8. Neighborhood Projects
        1. Williams Neighborhood - Where the Heart Is
        2. Western Heights - Where the Heart Is
      9. Neighborhood Standards
      10. Neighborhood Organizing
    6. New Resident Info
      1. Attractions & Visitor Information
      2. City & Education Resources
      3. County Records & Services
      4. Maps
      5. Registrations & Permits
      6. Relocating a Business
      7. Service Providers & Connections
    7. Parks & Facilities
      1. The Atrium
    8. Residents
      1. Community Information
        1. Arts & Culture
        2. Demographics & Population Summary
        3. Health Care
        4. Public Safety
        5. Recreation & Natural Resources
        6. Shopping & Entertainment
        7. Vital Neighborhoods
      2. Education in Garland
      3. Employment Opportunities
      4. Key Facilities
      5. Leadership & Volunteer Opportunities
      6. Neighborhood Services
      7. Political Representation
      8. Senior & Social Services
      9. Summer Nutrition Program
    9. Things To Do
      1. Aquatic Center
      2. Area Parks
      3. Arts Center Box Office
      4. Events
        1. Events at the Arts Center
        2. Parks & Recreation Events
      5. Firewheel Golf
      6. Garland Chamber of Commerce
      7. Get Involved
      8. Landmark Museum at Heritage Crossing
        1. Heritage Crossing Home
        2. Garland History
        3. Landmark Museum
        4. Historic Attractions
        5. Garland Landmark Society
        6. Youth Programs
        7. Programs and Events
        8. What is it?
        9. Volunteers Needed
      9. Library
      10. Make Your Mark Garland
      11. Parks & Recreation
      12. Trails
      13. Visit Garland
    10. Visit Garland
    ▲ Back to Top

  3. Business

    1. Bid Opportunities
    2. Business Resources
      1. Chamber of Commerce
      2. Economic Development
      3. Emergency Preparedness
      4. Interactive Maps
      5. Relocation Assistance
        1. Garland Chamber of Commerce
        2. New / Relocating Residents
      6. Volunteering & Community Partnering Opportunities
    3. Community Leadership
      1. City Governance
        1. Boards & Commissions
        2. City Council
        3. City Manager's Office
      2. Community Partners
    4. Community Profile
      1. Affordability Advantages
      2. Attractions & Visitor Information
      3. Demographics
      4. Education
      5. Quality of Life
      6. Taxation
      7. Utility Infrastructure
      8. Workforce Development
    5. Development Services
      1. Development Services
      2. Business Owners
      3. Construction & Occupancy Permits
      4. Development Professionals
      5. Fees
      6. Idea Book Series
      7. Process Overview
        1. Building Permit
          1. Commercial Building & Construction Permits
            1. Alarm Permit
            2. Banners / Wind Devices
              1. Types of Building & Construction Permit
                1. Accessory / Storage Building
                2. Additions
                3. Air Conditioning Repairs
                4. Alarm Permit
                5. Burglar Bars
                6. Carport
                7. Demolition
                8. Driveway / Sidewalk
                9. Electrical Repair / Meter Base Upgrade
                10. Fence
                11. Fire Repair
                12. Foundation Repair
                13. Garage Conversion
                14. Garage Sale Permit
                15. New House
                16. Patio Cover
                17. Plumbing Permit(s)
                  1. Gas Relays
                  2. Gas Test
                  3. Irrigation Installation
                  4. New Gas Service
                  5. Sewer Repairs
                  6. Under-Slab Repairs
                18. Re-Roofing
                19. Retaining Wall
                20. Swimming Pool / Hot Tub / Spa
                21. Water Heater Replacement
            3. Commercial Buildings
            4. Electric
            5. Fences
            6. Mechanical Permits
            7. Parking Lot Repairs / Sidewalks / Approaches
            8. Plumbing
            9. Screening Walls
            10. Signs
        2. Certificate of Occupancy
          1. Certificate of Occupancy Documents
        3. Municipal Setting Designation
        4. Plan Review Response Times
        5. Platting
        6. Pre-Submittal Meeting Information
        7. Site Permit
        8. Zoning
      8. Residents
        1. Lake Edge Zoning District & Development Standards
          1. Lake Ray Hubbard Appeals Board
      9. Resource Center
        1. Citywide Plans
        2. Forms & Applications
          1. Commercial Building & Construction Permits
          2. Residential Building & Construction Permits
        3. Ordinances & Development Standards
          1. Water Supply Protection (Backflow)
            1. Backflow Explained
            2. Cross Connection Explained
        4. Standards & Specifications
          1. Fire Standards & Specifications
          2. Stormwater Plan Submittal Templates
          3. Technical Standards Manual
        5. Zoning Files, Record Drawings & Plats
      10. Start the Process
    6. Doing Business in Garland
      1. Building & Construction
        1. Development & Permitting Center
        2. Economic Development
        3. Long Range Planning
        4. Maps
      2. Commercial Waste Services
      3. Ordinances & Enforcement
        1. Development Ordinances
        2. Food Ordinances
        3. Smoking Ordinance
        4. Single Family Rental Ordinances
      4. Permits
        1. Building, Construction & Occupancy
        2. Single Family Rental Permits
        3. Temporary Vending & Activity Permits
      5. Restaurant Inspection Scores Published
    7. Doing Business with the City
      1. Current Bid Opportunities
      2. Vendor Information
    8. Downtown Development Office
    9. Economic Development
    10. Municipal Service Guide
      1. Heliport & Aerial Services
      2. Identify My Electric Provider
      3. New Business Utility Connection
      4. Online Tax Payment
      5. Online Utility Payment Options
      6. Recycling Center
    11. Purchasing
    12. Tax / Revenue Recovery
    ▲ Back to Top

  4. Government

    1. City Council
      1. City Charter & Code of Ordinances
      2. City Council Committees
        1. Administrative Services Committee
        2. Audit Committee
        3. Community Services Committee
        4. Development Services Committee
        5. Intragovernmental Affairs Committee
        6. Public Safety Committee
        7. Transportation / Street Committee
      3. Meeting Agendas and Minutes
      4. Conflict of Interest Forms & Instructions
      5. Other Government Resources
    2. Boards & Commissions
      1. Animal Services Advisory Committee
      2. Board of Adjustment
      3. Civil Service Commission
      4. Community Multicultural Commission
      5. Cultural Arts Commission
      6. Environmental & Community Advisory Board
      7. Lake Ray Hubbard Appeals Board
      8. Library Board
      9. Parks & Recreation Board
      10. Plan Commission
      11. Property Standards Board
      12. Senior Citizens Advisory Commission
      13. Tax Increment Financing Boards
      14. Unified Building Standards Commission
      15. Youth Council
    3. Bond Program - 2019
    4. City Calendar
    5. Departments A - B
      1. Animal Services
        1. Adoptable Animals
        2. Animal Bites
        3. Animal Services Advisory Committee
        4. Animals for Rescue Groups
        5. Donations
        6. FAQs
        7. Lost Animals
        8. Low Cost Spay / Neuter
        9. Animal Services Monthly Statistics
        10. Newsletter
        11. Volunteer Programs
        12. Collaborate
        13. Rehome Your Pet
      2. Aquatics
        1. Surf & Swim
        2. Bradfield Pool
        3. Holford Pool
        4. Swim Program
      3. Arts
        1. Events
          1. Media
            1. City Press
          2. Big Art Day 2023
            1. Art Cars
            2. Art Market
            3. The Color Condition
            4. GISD Make and Take
            5. Live Entertainment
            6. Dumpster Art
            7. Shaolin Jazz + Movie
            8. 506 Art
            9. Downtown Parking
          3. Art Vibe Garland
        2. Rental
          1. Rental Information
        3. Atrium
          1. Photo Gallery
        4. Theatres
          1. Brownlee Auditorium
            1. Photo Gallery
          2. Small Theatre
          3. Plaza Theatre
            1. Plaza History
        5. Box Office
          1. Online Ticketing
            1. Terms & Conditions Policy (PDF)
      4. Budget & Research
        1. Annual Budget Documents
        2. Annual Operating Budget Summary
        3. Budget & Tax Disclosure
        4. Reports & Indicators
      5. Building Inspection
        1. Building or Developing in Garland
        2. Code Related Boards
          1. Board of Adjustment
          2. Building & Fire Code Boards
        3. Envision Garland
        4. Permits Not Issued by Development & Permitting
        5. Post-Storm Damage
        6. Sign Permits
    6. Departments C - D
      1. City Attorney / City Marshal
        1. Neighborhood Parking Enforcement
        2. Public Information Requests
      2. City Manager's Office
        1. Deputy City Manager Mitch Bates
        2. Assistant City Manager Andy Hesser
        3. Assistant City Manager Crystal Owens, P.E.
        4. Assistant City Manager Phillip Urrutia
        5. City Manager Emeritus Bryan Bradford
        6. City Organizational Chart
        7. ADA Information
          1. Disabled Parking
          2. ADA Grievance Procedure
          3. Notice under ADA
          4. Website Accessibility
      3. City Secretary
        1. Duties
        2. Elections
          1. Additional ID Options for Voters
        3. Census 2020
      4. Code Compliance
        1. Area Maps
        2. City Charter & Code of Ordinances
        3. Code Cares
        4. Commercial Inspection Program
        5. Common Violations
        6. Due Process & Enforcement Options
        7. Garage Sale Tips
        8. I-Sign Program
        9. Multifamily / Lodging Inspection Program
        10. Notification Process
        11. Property Standards Board
        12. Single Family & Short-term Rental Programs
          1. Single Family Rental Training
          2. Short-term Rental Program
        13. Lawn Care Assistance
        14. Yard Waste in Streets
      5. Community Development
        1. Census of the Homeless
        2. Eligibility
        3. Emergency Solutions Grant Program
        4. Federal Grant Application Process
        5. Fair Housing
        6. Great Homes Initiative
        7. Home Infill Program
        8. Important Announcements
        9. Garland Home Repair Program
        10. Comparison of Available Programs
      6. Convention & Visitors Bureau
      7. Downtown Development Office
        1. Downtown Public Parking
        2. Downtown Square Construction Updates
        3. Downtown Revitalization Program
        4. Team Downtown
        5. Downtown Review
    7. Departments E - G
      1. Economic Development
        1. Why Garland 
          1. Affordability Advantages
          2. Workforce
            1. Education
            2. Workforce Profile
            3. Employment
            4. Workforce Training
          3. Quality of Life
          4. Taxes
          5. Demographics
          6. Utilities
          7. Location & Transportation
        2. Site Selectors
          1. Better Block
          2. Major Employers & Clusters
            1. Industrial Core
          3. Real Estate Development
          4. Maps
        3. Business Assistance
          1. Initiatives
          2. Chamber of Commerce
          3. Business Directory
          4. Initiate a Project
          5. COVID-19
          6. Incentives
          7. Tax Increment Reinvestment Zones
          8. Small Business Development
        4. Media Center
          1. About Us
          2. The Garland Story
          3. News & Events
          4. Visit Garland
          5. STAY CONNECTED
          6. Downloads
      2. Emergency Management
        1. Garland Alert System
        2. Prepare - Get Ready for Disaster
          1. Build a Kit
          2. Children & Elderly
          3. Functional Needs
          4. Make a Plan
          5. Preparing for Pets
          6. Special Consideration Manufactured Homes
        3. Hazard Mitigation
        4. Think - Know Your Community
          1. Biological
          2. Emergency Warning & Notification Systems
            1. Broadcast Television & Radio
            2. Internet & Social Media
            3. National Weather Service
            4. NOAA All Hazard Weather Radio
            5. Outdoor Warning Sirens
          3. Hazardous Materials
            1. Chemicals - Household & Industrial Chemicals
            2. Nuclear / Radiological
          4. Important Links
          5. Severe Weather
            1. Extreme Heat, Drought & Wildfire
              1. First Aid for Heat-Induced Illnesses
              2. Terms & Resources
            2. Flooding & Flash Flooding
              1. Flood Safety Tips
            3. Hail
            4. Severe Thunderstorms & Lightning
            5. Tornado's & High Winds
            6. Winter Weather
          6. Shelter-In-Place Versus Evacuation
          7. Storm Spotters
            1. Garland RACES
        5. Act - Get Involved
        6. About OEM
      3. Engineering
        1. Flood-Prone Property Buyout Program
        2. Floodplain & Drainage
          1. Elevation Certificates
          2. Development Permit Forms
          3. Drainage Improvement District
          4. Stormwater Management
        3. Capital Improvement Projects
          1. CIP Bid Information
          2. Record Drawings
          3. Standard Construction Details
          4. Technical Standards Manual
        4. City / Resident Partnership Programs
          1. Drainage Improvement District
          2. Sidewalk Participation Program
          3. Petition Alley
        5. Lake Ray Hubbard Zoning District
        6. Private Development
        7. Right-of-Way Management
          1. Guidelines & Ordinance (PDF)
          2. Permit Forms
          3. Permit Process
          4. Plan Submittal Requirements
        8. Surveyor
          1. City of Garland Monuments
            1. Geodetic Monuments
          2. Easements & Rights-of-Way
          3. Geodetic Control Network
          4. Platting
          5. Real Estate / Property Matters
        9. Technical Services
          1. Geodetic Control Network
          2. Record Drawings
          3. Standard Construction Details
      4. Facilities Management
        1. Public Buildings
      5. Fair Housing
      6. Financial Services
        1. Annual Comprehensive Financial Reports
        2. Financial Transparency
          1. Electric Utility Annual Reports
          2. External Auditor Reports
          3. Financial Condition Reports
          4. Financial Policies
          5. Investment Reports
          6. Long Term Debt
          7. Tax Increment Finance Annual Reports
        3. IRMA Certificate (PDF)
        4. Vendor Information
      7. Fire
      8. Firewheel Golf Park
      9. Garland Housing Agency
      10. Garland Power & Light
      11. Granville Arts Center
    8. Departments H - K
      1. Health
        1. Environmental Health
          1. Food
            1. Food Inspection Scores
            2. Food Service Construction Standards
            3. Temporary Food Service
            4. Mobile Food
          2. Mosquito Control
            1. West Nile Virus
            2. Zika Virus Information
          3. Pools
          4. Child Care
          5. Environmental
          6. Forms & Applications
        2. Public Health Clinic
          1. Disease information
            1. COVID-19 Vaccine Information
            2. COVID-19 Facts & Resources
            3. Resources for Businesses
            4. Recovery Resources
          2. Vaccine Information
          3. Flu Shots
          4. Fees
          5. Forms
          6. Healthy Garland
      2. Heritage Crossing
        1. Heritage Crossing Home
        2. Garland History
        3. Landmark Museum
          1. Walking Tours
          2. Got Stuff?
          3. Volunteer
          4. Virtual Field Trips
          5. Video and Worksheets
          6. Tours and Field Trips
          7. Exhibits
        4. Historic Attractions
          1. Heritage Crossing Home
          2. Historic Downtown Garland
          3. Santa Fe Depot
          4. Pullman Railcar
          5. Tinsley-Lyles House
          6. Plaza Theatre
          7. Central Park
          8. Travis College Hill District
          9. Bankhead Highway
        5. Garland Landmark Society
        6. Youth Programs
        7. Programs and Events
        8. What is it?
        9. Volunteers Needed
      3. Housing
        1. Fair Housing & Human Rights
          1. Education & Outreach Programs
          2. Mission, Vision and Goals
          3. Preguntas Más Frecuentes
          4. Oficina de Vivienda Justa
        2. Garland Housing Agency
          1. About Us
          2. Housing Choice Voucher Program
          3. Online Participant Briefing Packet
          4. Applying for Housing
          5. Landlord Forum
            1. Advantages for Landlords
            2. How to Participate
            3. Property Listing
          6. Housing Inspections
            1. Inspection Checklist
            2. Carbon Monoxide Detectors
          7. Portability Information
          8. Family Self-Sufficiency (FSS)
          9. Home Ownership Program
          10. Participant Forms
          11. Landlord Forms
          12. Fair Housing
      4. Human Resources
        1. Benefits
        2. Career Opportunities
        3. Featured Position
        4. Student Ambassador
        5. Civil Service
        6. Temporary Opportunities
        7. Why Garland?
      5. Internal Audit
        1. Peer Review Reports
        2. Audit Reports
        3. Fraud Reporting
    9. Departments L - Q
      1. Landfill
      2. Library
        1. Popular Info
          1. Library Catalog
            1. Interlibrary Loan
            2. Library Elf
            3. My Account
          2. Library Events & Programming
            1. Summer Reading Adventure
            2. Garland African-American History
          3. Library Calendar
          4. Off The Shelf Newsletter
          5. Wowbrary Newsletter
          6. Online Resources
            1. Business & Legal Resources
            2. Do it Yourself
            3. Education & Test Prep
              1. Workforce readiness and job training Classes
            4. Finance and Investments
            5. Genealogy and History
            6. Health Resources
            7. Homework Resources
            8. Jobs & Career Gateway
            9. Literary Criticism
            10. Newspapers and Magazines
            11. Online Tutoring
            12. Recursos en Español
            13. Virtual Reference Library
            14. Alphabetical List
          7. Newspapers and Magazines Online
          8. Online Tutoring & Skills Building
          9. OverDrive
            1. Audiobook Collection
            2. eBook Collection
            3. Magazines
            4. Videos
            5. Kids & Teens
            6. Libby App in a Browser
            7. Help/Support
            8. Status
          10. Mobile Printing
        2. Services
          1. Library Services
            1. Library Outreach
            2. Mobile Hotspots
          2. Interlibrary Loan
          3. Library Mobile Apps
          4. Mobile Printing
        3. About Us
          1. Locations & Hours
            1. Holiday Closures
          2. FAQs
          3. Friends of the Library
          4. Book Donations
          5. Memorial Donations
          6. Library Board
          7. Library Policies
          8. Garland Library Master Plan 2020-30
          9. Library History
          10. Contact Us
      3. Municipal Court
        1. Online Court Services
          1. Deferred Disposition
          2. Dismissal Request
          3. Driver Safety Course
          4. Request a Court Date
          5. Downloadable Forms
          6. Court Open Records Request
          7. Attorneys
          8. Time Served Request
        2. Pay Fines
        3. Payment Plans
        4. Walk-In Docket Schedule
        5. Warrants
          1. Open Warrants
        6. Court Fine List
        7. Jury Service
        8. Entering a Plea
        9. Holiday Schedule
        10. Attorney Information
        11. Other Agencies
        12. Posting Bonds
        13. Scofflaw Program
        14. FAQs
        15. Court Room Guidelines
      4. Neighborhood Vitality
      5. Parks & Recreation
        1. Swim Garland
          1. Surf & Swim
          2. Bradfield Pool
          3. Holford Pool
          4. Swim Program
        2. Parks & Facilities
          1. Disc Golf
          2. Dog Park
          3. Facility Reservations
          4. Park Listing
          5. Pavilions
          6. Recreation Centers
          7. Trails
          8. Spring Creek Forest Preserve
            1. Collections from the Field
            2. Preservation Society of Spring Creek Forest
          9. "The Boneyard" Skatepark
          10. Lou Huff Park
          11. Master Plans & Projects
            1. Trails and Bikeways Master Plan
          12. Tennis Center
          13. Lone Star Legacy Park
          14. Firewheel Golf Park
          15. Garland Arts
          16. Heritage Crossing & Landmark Museum
          17. Downtown Development Office
        3. Recreation
          1. Recreation Centers
            1. ID Cards
            2. Program Proposal Form
            3. The Body Shops
            4. Reservations
          2. Senior Centers
            1. Silver Scoop
            2. Veterans Tribute Garden
            3. Reservations
            4. New Senior Center Project
          3. Sports
            1. Disc Golf
            2. Tennis Center
            3. Reservations
            4. Sports Facilities
          4. Summer Nutrition Program
          5. How do I...
            1. Cancel a..
              1. Pavilion Reservation Rules (PDF)
              2. Recreation Center Rental (PDF)
              3. Sports Field Reservation Rules (PDF)
            2. Contact...
              1. Parks & Recreation
            3. Find...
              1. Carver Senior Center
              2. Disc Golf Course
              3. Garland Dog Park
              4. Employment
              5. Firewheel Golf Park
              6. Fitness Equipment
              7. Garland Parks
              8. Gymnasiums
              9. Pavilions
              10. Pools
              11. Recreation Centers
              12. Senior Activity Center
              13. Sports Fields Reservations
              14. Sports Organizations
              15. Tennis Courts
              16. The Body Shops
              17. Trails
            4. Learn More About...
              1. About Us
                1. Contact Us
                2. Parks Board
                3. Senior Citizens Advisory Commission
                4. Volunteers
              2. Adopt a Park
              3. Becoming an Instructor
              4. PRCAD Employment/Jobs
              5. Facility Reservations
              6. Master Plans & Park Projects
              7. Private Pool Parties
              8. Recreation Center I.D.
              9. Senior Lunch Program
              10. Senior Transportation
              11. Special Events
              12. Tree Donation
              13. Special Event Permit
            5. Media
              1. Facebook (@PlayGarland)
              2. Enews
              3. PLAY Guide
              4. Silver Scoop
              5. Instagram (@PlayGarland)
            6. Reserve a...
              1. Gymnasium
              2. Pavilion
              3. Recreation Room
              4. Senior Center
              5. Sports Field
              6. Swimming Pools
            7. Register for a...
              1. Recreation Program or Class
              2. Swim Lessons
            8. Request a...
              1. Refund for a Program or Class
            9. Submit...
              1. Question / Comment
            10. View...
              1. Calendar of Events
              2. Code of Ordinances Chapter 25 - Parks & Recreation
              3. FAQs
              4. Online Forms & Documents
        4. Events
          1. Sounds of Summer
          2. Special Event Permit
          3. Juneteenth
          4. Band Together Concert Series
      6. Planning & Development
        1. Current Projects
          1. IH30 Catalyst Area Plan
        2. Growing Garland Update
        3. Active Zoning Cases
        4. Long Range Planning
          1. Comprehensive Plan
            1. Document Library & Small Area Plans
            2. Envision Garland
            3. Implementation
              1. Special Districts
                1. Centerville Broadway
                  1. Centerville Broadway TIA
                2. Centerville Marketplace
                  1. Centerville Marketplace TIA
                3. Downtown
                  1. Downtown TIA
                4. Forest Jupiter
                  1. Forest Jupiter TIA
                  2. Jupiter Walnut TIA
                  3. Shiloh Walnut TIA
                5. IH 30
                  1. Harbor Point TIA
                  2. IH 30 Broadway TIA
                  3. IH 30 Rosehill TIA
                6. SH 190
                  1. SH 190 Campbell Road TIA
                  2. SH 190 Lavon Drive TIA
                7. South Garland Avenue
                  1. Garland Kingsley TIA
                  2. Garland Miller TIA
            4. Planning 101
          2. Garland Medical District Plan
          3. I-30 Corridor Catalyst Area Plan
          4. Greenbelt Parkway Plan
        5. Zoning & Development Review
          1. Plan Commission
            1. Agendas
        6. City Maps
        7. Facts & Figures
          1. Demographics
          2. Mapping
      7. Police
      8. Public & Media Relations
        1. CGTV-Government Access Television
        2. Garland City Press
        3. GCP Briefs Archives
        4. Utility Bill Announcements
      9. Purchasing
        1. How To Do Business with Us
        2. Historically Underutilized Businesses (HUB)
        3. Auctions
        4. Ethics in Procurement (PDF)
        5. Conflict of Interest
        6. Vendor Information
    10. Departments R - Z
      1. Risk Management
      2. SafeLight
      3. Sanitation
        1. Recycling
          1. Waste Wizard
          2. Acceptable Materials
          3. Non-Recyclable Items
          4. Recycling Center
            1. Appliance Recycling
            2. Mulch
          5. Public Education & Outreach
            1. Calendar
            2. Resources
              1. Games
              2. Videos
            3. Tours
            4. Go Green Garland
            5. Keep Garland Beautiful
          6. Waste Reduction
          7. Composting
          8. Electronics Recycling
        2. Garbage
          1. Residential Garbage
            1. Start, Stop & Transfer Service
            2. Residential Roll-Off Services
          2. Brush & Bulky Goods
            1. Accepted & Unaccepted Materials
            2. Track My Collection Vehicle
            3. Premium Collection
          3. Commercial Services
            1. Dumpster Sizes
            2. Guidelines
            3. Accepted Materials
            4. Franchised Haulers
              1. Approved Hauler List
          4. Transfer Station
            1. Visiting The Transfer Station
            2. Prohibited Materials
            3. Fees
        3. Hinton Landfill
          1. Visiting The Landfill
          2. Prohibited Materials
          3. Citizen's Convenience Center
          4. Wood Recycling Center
        4. Contact Us
          1. Locations
          2. Holiday Closure Information
          3. Service Delays
          4. FAQs
      4. Special Events
      5. Stormwater Management
        1. Contact Us
        2. Residents Information
          1. Around The House
          2. Auto
          3. Drainage
          4. Fats, Oil & Grease
          5. Household Hazardous Waste
          6. Pets
          7. Plastic Waste & Litter
          8. Swimming Pools
          9. Yard
        3. Teachers Information
        4. Development Guide
        5. Industry Information
        6. Volunteers
        7. Management Activities
      6. Street Department
        1. Construction Services
        2. Current Projects
        3. Drainage Maintenance
        4. Pavement Management
        5. Street & Alley Maintenance
        6. Staff Directory
        7. Street Talk
        8. Discover Your Streets
        9. Severe Weather: How It Impacts Our Roads
      7. Tax / Revenue Recovery
        1. Hotel / Motel Tax
        2. Important Dates
        3. Ownership or Mailing Address
        4. Revenue Recovery
          1. Abatement Liens
            1. Open Abatement Liens
        5. Tax Rates
      8. Transportation
        1. 2018 Thoroughfare Plan
        2. Corner Clearance Requirements
        3. Development Services
        4. Neighborhood Traffic Control Program
          1. Alley Bumps
          2. Street Humps
        5. School Traffic
        6. Traffic Counts
        7. Transportation Links
        8. 635 East Project - Garland Information
      9. Utility Customer Service
        1. About Us
          1. Contact Information
          2. Map of Customer Service Locations (PDF)
          3. Utility Customer Programs & Rights
            1. P.A.I.D. Program
            2. Chronic Condition and Critical Care
            3. Critical Load
            4. Solid Waste Collections Assistance
          4. My Account
            1. Log In / Register
            2. Additional Portal Features
            3. Web Portal Frequently Asked Questions
          5. Energy Conservation Tips
            1. Electric Related Tips
          6. Garland Power & Light
          7. Water Utilities
        2. Payment Options
          1. Online or by Phone
          2. Electronic Banking
          3. Automatic Bank Draft
          4. Payment Locations
            1. Western Union Locations by Zip Code
            2. Western Union Locations in Garland
          5. Mail
        3. Billing Information
          1. Billing Options
            1. Budget Billing
            2. E-Bill (Electronic Billing)
            3. P.A.I.D. Program
          2. Combined Utility Billing
          3. Understanding Your Utility Bill
          4. Billing Cycles
          5. How to Read Your Electric Meter
          6. How to Read Your Water Meter
            1. Detecting Leaks
            2. Leak Adjustments
          7. Automated Meter Reading (AMR)
          8. Utility Bill Inserts
          9. Report Utility Theft
            1. Submit Service Request
          10. Start, Stop, & Transfer Service
        4. How Do I...
          1. Apply For
            1. Utility Services
          2. Contact
            1. Customer Service
            2. Sanitation Services
            3. Garland Power & Light
            4. Water & Wastewater Utilities
            5. Stormwater Management
          3. Find
            1. Automated Meter Reading
            2. Billing Options
            3. Frequently Asked Questions
            4. Payment Options
            5. Stopping Utility Service Information
            6. Utility Bill Inserts
          4. Pay
            1. Utility Bills
          5. Report
            1. Electrical Outage
            2. Streetlight Outage
            3. Utility Issue – Electric
            4. Utility Issue – Water
            5. Utility Theft
          6. Sign Up
            1. Automatic Utility Bill Payment
            2. Paperless Billing
        5. Contact Us
          1. Online Service Requests
          2. Submit a Website Issue
          3. Water Service Inquiries
      10. Water Utilities
        1. Drinking Water
          1. Garland's Water System
          2. Our Supplier
            1. Annual Change in Disinfection
          3. Routine Hydrant Flushing
          4. Water Quality Reports
        2. Consumer Confidence Report
        3. Wastewater
          1. Duck Creek Wastewater Treatment
          2. Garland Water Utilities Laboratory
          3. Industrial Pretreatment
            1. Compliance Awards
            2. Discharge Permits
            3. Forms
            4. Pollution Prevention
            5. Rule Changes & Updates
          4. Rowlett Creek Wastewater Treatment
        4. Conservation
          1. Conservation Plan & Watering Schedule
          2. Indoor Conservation
          3. Outdoor Conservation
          4. Toilet / Clothes Washer Credit Program
        5. Water Quality Protection Program
          1. Registration for Backflow Testers
          2. List of Local Backflow Testers
          3. Construction Meters
          4. Typical Backflow Assemblies
          5. Cross Connection Education
          6. Cross Connection Control & Landscape Ordinances
        6. Consumer Alerts
          1. Scam Alerts
          2. Warranty Programs
        7. Defend Your Drains
        8. Water & Sewer Rates
        9. Frequently Asked Questions
    ▲ Back to Top

  5. How Do I...

    1. Apply For
      1. Alarm Permit
      2. Building Permit
      3. City Job
      4. Garage Sale Permit
      5. Single Family Rental Permit
      6. Special Event Permit
      7. Utility Services
    2. CustomLinks_1
    3. Contact
      1. Building Inspection
      2. City Departments
      3. Economic Development Partnership
      4. Garland Convention & Visitors Bureau
      5. Housing & Community Services
      6. Parks & Recreation
      7. Utilities Customer Service
    4. Find
      1. Agendas & Minutes
      2. City Calendars
      3. City Council Information
      4. Local Library
      5. Parks
      6. Pet Adoption Center
      7. Public Transportation
    5. Pay
      1. City Liens
      2. Dallas County Citation
      3. Garland Court Citation
      4. Parks & Recreation Balance
      5. Property Taxes
      6. Safelight Garland Violation
      7. Utility Bill
    6. Register
      1. As a Vendor
      2. For Automatic Utility Bill Payment
      3. Garland Alert System
      4. For News
      5. For Recreation Class or Program
      6. To Vote
    7. Report
      1. Electric Utility Issue
      2. Graffiti
      3. Issues Around the Community
      4. Minor Crime or Accident
      5. Waste, Fraud or Abuse
      6. A Claim Against Garland
    8. Request
      1. Birth Certificate
      2. Building Inspection
      3. Bus Pass Information
      4. City Service
      5. Commercial Trash Services
      6. Floodplain Information
      7. Public Records / Information
      8. Sidewalk Repair
      9. Utility Services
    ▲ Back to Top

  6. Feature Links

    1. City Enewsletters
    2. Garland City Press
    ▲ Back to Top